Integration is key to enabling the digital transformation of organizations. It is a prerequisite for new business models and up-to-date customer experience. In this article, we will take a closer look at the integration methods between SAP and Salesforce. But first, let's start by getting to know SAP and Salesforce closely.
SAP, one of the largest software companies in Europe, stands out with its ERP and Business Objects software. With over 270 thousand customers, SAP is recognized as the world leader in the business applications category.
SAP applications enable managers to make the right decisions in increasingly competitive conditions in the business world, and generally enable companies to catch up with international standards in their business processes. At the same time, it gathers all processes and systems together, helping to understand needs more easily and produce fast solutions.
Salesforce is one of the leading enterprise cloud computing companies developing the world's best CRM - Customer Relationship Management software. Salesforce Customer Success Platform helps companies to be more effective, fast and efficient in sales, service, marketing and many more areas.
Although SAP is a comprehensive software, companies using SAP need additional technologies according to their country, sector or business processes. Companies using SAP aim to establish an integrated structure in order not to experience interruptions in their operational processes. For this reason, companies that plan to position SAP as a central system need integration between SAP and 3rd party applications and software.
CRM data is among the most valuable data of the business. For this reason, companies that use SAP as an ERP system and Salesforce as a CRM system need integration for bidirectional data transfer. There are various integration scenarios that can be applied for SAP and Salesforce integration. Businesses can choose the scenario that is suitable for their business objectives and current IT structure.
MDP Group has been providing integration support to more than 140 customers on 3 different continents since 2013. MDP Group offers end-to-end integration consultancy and solutions with its expert team in SAP PI/PO, SAP CPI and other types of integration. SAP Salesforce adapter provides a two-way integration over SAP PI/PO and SAP CPI. With our ready integration packages, you can achieve workload and cost savings in your integration needs.
Do you need a different integration scenario? Contact now. Let's determine the most suitable integration method for you and build it together.
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