Technological developments also significantly change the processes and relations in the B2B sector. With the increasing importance of customer experience and customer satisfaction, businesses have started to invest in customer relationship management.
B2B CRM stands for Business-to-Business Customer Relationship Management and refers to the systems, technologies, strategies and processes that help B2B companies manage their relationships with current and potential customers. CRM covers a B2B purchasing cycle from end to end.
There are very detailed business processes between the company and its customers in most sectors. For this reason, it is very difficult to manage these processes with traditional and manual methods. The trend in the business world today is integrated business systems. Recording and reporting of customer processes carried out with traditional methods is also very laborious. In addition, there is a high probability of error in manually recording and reporting data.
JetCRM, a B2B CRM Portal solution, is a solution that works integrated with ERP systems.
JetCRM Customer Portal is a SAP-integrated solution that enables B2B customer processes to be managed on a single platform. Customers can track their credit status, invoices, current discounts, product and order information and all other necessary information on the portal. This way, customers can see everything they need in one place online and take action.
For Company
For Customers
Web & Mobile Development Team Lead
What is Application Portfolio Management Software?
Companies buy various software to solve their urgent problems but in the long run, they realize that this software is not compatible and they do not...
Domain-driven Design Approach for SAP Integration
The Domain-driven Design approach for SAP integration is an important concept that requires clear directions for successful implementation. In this...
Importance of Supply Chain Management
In today's world, where competition between organizations is increasing, the way to leave other businesses behind is to increase the satisfaction of...
Getting to Know SAP PO and SAP CPI
Back in the day, connecting SAP to other systems used to be complicated and expensive. But now, with so many types of software on the market that...
Importance of B2B Customer Relationships
In today's business world, where competition is getting fiercer, organizations must establish good relations with their customers and ensure customer...
What is the Future of SAP EWM?
Today I want to talk a bit about the future of SAP EWM. What are the exciting trends in this industry? What is the state of SAP EWM right now, and...
What is SAP MII?
Operational excellence is the key to business success. And at the heart of operational excellence is the real “thing”, Manufacturing Systems....
The Benefits of Supplier Relationship Management
What is Supplier Relationship Management (SRM)?Supplier Relationship Management (SRM) is the management process of all supplier processes. This...
HubSpot SAP Integration
What is HubSpot? HubSpot is one of the leading inbound marketing tools in its industry, enabling businesses to manage all their marketing, sales, and...
Your mail has been sent successfully. You will be contacted as soon as possible.
Your message could not be delivered! Please try again later.