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Supplier Relationship Management (SRM) is the management process of all supplier processes. This essential part of business ensures that the core of your business, the suppliers, are managed to not just provide quality products or services but also meet your business’s objectives.
SRM is designed as a part of Business Process Management, which has the supply chain functions to execute and monitor department-related projects with the cooperation of different departments.
Why is managing suppliers so important to business performance? Well, a poor supplier relationship management strategy can lead to poor sourcing quality, or even disruptions in the supply chain. It allows companies to optimize the overall relationship with its suppliers by means of targeted management. This supposes a flexible, sustainable and targeted strategy that is based on the identification of processes in which both parties can improve.
When it comes to the complex world that makes up Supply Chain Management, there is a lot going on at any given moment. The ability to communicate and effectively collaborate with those necessary elements within the matrix can make or break a business model — especially in today's market where speed is of the essence. To learn more about the benefits of Supplier Relationship Management and how it can impact your business from a competitive standpoint (and so much more), read on…
Supplier Relationship Management (SRM) is the discipline of strategically planning for, and managing, all interactions with third-party organizations that supply goods and/or services to an organization in order to maximize the value of those interactions.
The benefits of Supplier Relationship Management have been proven time and time again by multiple different studies and by companies who have implemented SRM. Here are some of the more common benefits:
It allows businesses to build and maintain collaborative relationships with their suppliers, who are critical components of the business.
SRM uses technology to enable both parties to communicate and share information easily. With better communication, the business can maximize its operational efficiency and profitability. Streamlining supplier management, automates tasks, optimizes the supply chain, and gets information out faster. This is a cost-effective way to manage purchasing processes and free up resources for more important duties.
Supplier Relationship Management helps businesses to establish a framework for managing relationships with external suppliers. It also allows businesses to better manage their own internal teams by providing a single point of access for all supplier data.
This can give your company a competitive advantage because it provides a comprehensive profile of each supplier which includes contact details, pricing history, quality issues, legal compliance issues, service level agreements (SLAs), delivery performance reports and other relevant information required for effective evaluation.
Businesses that have implemented Supplier Relationship Management have reported significant benefits including improved supplier performance (up to 90%), reduced purchasing costs (up to 40%), increased supplier satisfaction (up to 80%) And overall improvement in supply chain efficiencies (up to 20%).
Supplier Relationship Management Software is a solution that can help businesses collaborate with suppliers, streamline data and processes, and ensure compliance. It provides a single platform for all supplier information and interactions, including contract management, supplier performance management (KPIs), quality assurance and scorecards.
Supplier Relationship Management Software is often used by procurement teams within companies or government agencies to manage supplier relationships and associated data. However, it also has applications in other departments like IT, where it may be used to manage software licenses.
JetSRM Supplier Portal is an SRM software developed by MDP Group and works 100% integrated with SAP. JetSRM enables all supplier relations to be managed through a single portal. And all data realized through the portal is automatically transferred to SAP. You can contact us to explore the functions of the JetSRM Supplier Portal with a quick demo.
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