Zorlu Enerji – OEPSAŞ: Boosting Efficiency with the e-Reconciliation Project

Success Stories:

OEPSAŞ
Reconciliation Project

About OEPSAŞ

 OEPSAŞ (Osmangazi Retail Electricity Sales Inc.) is an energy company operating under Zorlu Energy and providing retail electricity sales services in the provinces of Afyonkarahisar, Bilecik, Eskişehir, Kütahya, and Uşak.

PRE-PROJECT

The Current Situation


  • Reconciliation forms were prepared separately for each customer and sent via email, while the responses received were manually recorded.
  • Due to the disorganized nature of the process, responses were incomplete or delayed.
  • Manually executed processes led to errors that were difficult to control.
  • Accessing past reconciliation statuses caused a waste of time.

POST-PROJECT

 Achievements in the Negotiation Processes for Zorlu Enerji-OEPSAŞ


  • Operational processes were simplified by providing shared access through a single link.
  • Time was saved by reducing manual reconciliation tracking.
  • Process control was increased by preventing erroneous/incomplete returns.
  • Retrospective reporting was facilitated with digital archiving.
 

Zorlu Enerji – OEPSAŞ: Boosting Efficiency with the e-Reconciliation Project
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